Shipping Methods

At Shiloveslely, we strive to process and ship your orders as quickly and efficiently as possible. Please review the information below regarding our shipping timelines, costs, and order modification policies.

Order Processing & Shipping Time

All orders are typically processed and shipped within 48-72 business hours after they have been placed.

We process and ship orders Monday through Friday, excluding weekends and holidays.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor the status of your package.

Shipping Method & Delivery Time

Standard shipping is handled via EMS .

Orders under $150.00 will ship via EMS with a flat shipping fee of $5.00.

Estimated delivery time is between 7 to 15 business days, depending on the destination.

Shipping times may vary due to factors such as customs processing, holidays, or unforeseen delays in transit.

Can I Make Changes to My Order?

We understand that sometimes changes may be necessary after an order is placed. However, to ensure fast processing and shipment, we are unable to modify or cancel orders once they have been confirmed. This includes, but is not limited to:

Changing the shipping method (e.g., upgrading to expedited shipping)

Updating the shipping address (Please double-check your address before completing your order!)

Modifying payment methods

Altering items within the order (such as color, size, or quantity)

If you have made an error in your shipping address or need urgent assistance, please contact our customer support team as soon as possible. While we will do our best to accommodate requests, we cannot guarantee any changes once the order has been placed.

Additional Shipping Information

International Orders: Customers outside of our domestic shipping regions are responsible for any customs duties, taxes, or import fees that may apply to their order.

Delivery Delays: While we aim to deliver your order within the estimated timeframe, unexpected delays due to weather, customs clearance, or courier issues may occur. We appreciate your patience and understanding in such cases.

If you have any further questions about shipping, tracking, or order modifications, feel free to reach out to our customer support team for assistance.

Thank you for shopping with Shiloveslely! We appreciate your business and look forward to serving you.